Air Canada HAV Terminal – Jose Marti international Airport

Air Canada HAV Terminal offers a wide range of amenities and services that enhance the overall travel experience. In addition, the airline offers its passengers last-minute service that brings flexibility and ensures effective travel management. 

Let’s understand what services passengers can access Jose Marti international Airport Air Canada Terminal and the other essential information to make the most of your departure and arrival.

Quick Overview of Air Canada HAV Terminal

Refer to this table to get all the essential information about Air Canada HAV Terminal:

Airport Name	Jose Marti international Airport
Airport Code	HAV
Airport Address	XHXV326, Int’l Airport Jose Marti, La Habana, Cuba
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Daily Operating Hours	24 Hours Operation
Phone Number	1 (888) 247-2262
Official Website	https://www.aircanada.com/
Facebook	https://www.facebook.com/aircanada
Instagram	https://www.instagram.com/aircanada/
Twitter	https://x.com/AirCanada
Youtube	https://www.youtube.com/@aircanada

What Terminal is Air Canada at Jose Marti international Airport?

Air Canada operates at Terminal 1 of Jose Marti international Airport. 

Before you arrive at Terminal 1, you can access the Meet and Greet service that offers personalized experiences to the passengers for a seamless travel experience.

There are plenty of ways to get to the HAV terminal Air Canada. You can drive, hire taxis, book rise-sharing services, and also catch an express train from the city, besides other public transit systems. 

After you arrive head to the Air Canada check-in desk. The check-in opens 3 hours before departure. Passengers who need to request accessibility services and facilities also need to complete the check-in at Air Canada HAV Terminal.

After you obtain the boarding pass head to the baggage handling area. There are plenty of baggage carts available here that are free to use. You will also find them in many locations throughout the Terminal 1. 

At the baggage desk, the airline also offers baggage delivery and parcel services to your location and at the hotel.

Drop your bags and collect the baggage tags for your flight.

Before security, there are plenty of restaurants and shops where you can grab a quick bite or indulge in shopping to purchase luxury goods or daily essentials. 

Head to the security gate and keep your passport and other travel documents handy to expedite the travel process. You can also pay for Express Service to expedite the security process.

After security, there are plenty of shopping outlets that keep you busy while you wait for the flight. 

Follow the signs for the boarding gate. Check your boarding pass for a gate and look at the terminal map to see how far it is.

Air Canada Departures Terminal at HAV

Air Canada departs from Terminal 1 at Jose Marti international Airport (HAV).

The departure zone at Air Canada Jose Marti international Airport terminal is a bustling hub of international travelers, efficiently designed in a way to handle a high volume of passengers. 

Located at Terminal 1, it is combined with modern amenities and state-of-the-art infrastructure that offers a seamless travel experience. 

Upon arrival here, passengers need to complete the check-in which can be requested through numerous self-service check-in kiosks and traditional counters. The terminal features a separate counter for baggage handling. Passengers can purchase extra baggage last minute and is subject to a fee.

Air Canada Arrivals Terminal at HAV

Air Canada lands at Terminal 1 at Jose Marti international Airport (HAV).

The arrival zone at Air Canada Jose Marti international Airport terminal offers a smooth transition for both domestic and international travelers. At Terminal 1 there are two contact points before you leave the terminal – immigration and customs.

Upon arrival, international travelers head to the immigration. Keep your travel documents handy for speedy clearance. The numerous checkpoints at the immigration office ensure that the process is expedited.

Services Offered by Air Canada at HAV Terminal

Air Canada offers streamlined check-in with self-service baggage counters at HAV Terminal 1 ensuring hassle-free boarding. Besides, passengers can also access last-minute flight reservations, changes, and other add-ons to enhance the quality of their travel.

Here’s the list of all last-minute services available at Terminal 1:

• Purchase preferred seats – Passengers have the option to purchase preferred seats range ranging from 20 USD to 20 USD they would be assigned seats in the exit rows. Seat requests must be placed 2 hours before departure. 

• Self-service kiosk – The self-service kiosks installed at Terminal 1 are designed to get you through the boarding hassle-free. You can use the self-service kiosk if you have purchased the ticket online or through the mobile app. 

• Airport check-in – For travel to an international destination, the check-in counter at the airport opens 4 hours before and closes 90 minutes before scheduled departure. Here you can collect your boarding pass and drop your bags for your flight. 

• Family check-in – Passengers who are flying with kids under 6 have a desiccated family check-in service. The family would be offered priority boarding which means you have extra time to store your belongings on board. Also, the airline offers family seating to ensure that the entire family seat together.

• Children traveling alone – Air Canada offers unaccompanied minor service on non-stop flights from Terminal 1 for children between 8 and 11 years old. Kids traveling alone must report at the check-in counter and must be accompanied by their parents or guardians while at airport check-in. The airline offers check-in, boarding, and baggage assistance to unaccompanied minors.

• Traveling with a pet – Passengers traveling with a pet must report at the Terminal 1 check-in counter. There is a dedicated counter for passengers carrying pets while they complete check-in, baggage handling, and boarding. 

• Special meals – Passengers flying in Premium Economy and Business Class can request special meals while check-in at Air Canada Jose Marti international Airport terminal. You can offer a wide range of choices from Asian meals to diabetic, and kosher meals to vegetarian Jain meals. 

• Bereavement travel – Passengers who are traveling due to imminent death can head to the Air Canada Jose Marti international Airport terminal. You can also request last-minute cancelation at the airport due to bereavement reasons. The airline offers maximum flexibility during the difficult times.

Air Canada HAV Terminal Direction Map

View the terminal map for useful navigation and signage gate information, dining, and shopping options. 

In conclusion, Air Canada Jose Marti international Airport terminal is designed to cater to international travelers and offer hassle-free travel service. The airline offers convenient check-in options, impromptu baggage service, and another travel service for optimal satisfaction and customer support. The terminal is equipped with clear signage and friendly staff that will help you navigate the airport easily. For extra comfort, you can access multiple lounges at Terminal 1 to enhance the overall travel experience. 

Frequently Asked Questions